Coined by Gartner, Artificial intelligence for IT operations (AIOps) refers to multi-layered technological systems that automate and improve IT operations through advanced analytics and machine learning (ML). AIOps uses Cognitive Operations, Algorithmic IT Operations, and IT Operations Analytics (ITOA) to proactively detect anomalies, identify patterns and deviations in real-time for root cause analysis, and provide valuable predictive insights to respond intelligently.