Enhance digital performance experience with powerfully managed service and CoE to gain competitive advantage
Customer experience is instrumental for enterprises today. More than pricing and products, prioritization is accorded to smooth customer journeys and rightly so! This is what’s driving competitive differentiation and enhancing brand value today. So, enriching digital performance assurance is more of a necessity in today’s time. DTaaS from QualityKiosk enables businesses to deliver superior customer experiences and boost revenues.
DTaaS works on the three timeless principles of cost effectiveness, shorter time-to-market and enhanced quality of customer experiences to build brand loyalty and win customer trust. It works to extend your digital business agenda by ensuring seamless customer experiences across all devices.
By increasing the scope and quality for testing, customer loyalty can be ensured. The other benefit is in the form of better revenue realization. Cutting across a wide range of industries, DTaaS ensures that end-customer challenges are significantly reduced. Digital Assurance is here to stay and becoming instrumental for industries to make customer journeys smooth.
A Leading Indian E-tailer Enhances Customer Experience Multifold Through End-to-end Payment Journey Monitoring Share this Overview The client is a market-leading eCommerce brand catering to over 2 million customers annually across India. It manages over 250,000 transactions every week, offering products across segments, including electronic goods, air conditioners, stationery supplies, kitchenware, lifestyle products, and e-books. […]
A Leading Global Bank Improves Merchant Onboarding With Qualitykiosk’s Anabot Solution Share this Overview A leading Indian bank needed to improve its digital merchant onboarding process’s success ratio as well as simplify and streamline transactions for its new customers. QualityKiosk’s AIOps-based analytics solution AnaBot improved the success ratio of the merchant onboarding by 7% and […]
A Leading Private Indian Bank Onboards ~3000 New Credit Card Customers A Day To The Amazon App Using Qualitykiosk’s Anabot Solution Share this Overview A major Indian bank sought to improve the onboarding of credit card customers to the Amazon platform by running promotional oers. QualityKiosk Technologies assimilated data from CRM and several other customer […]
Service: RPA Service: Banks QualityKiosk Reduces Testing Time by 70% for a Global Automotive Company with TCoE Share this Overview One of the leading India-based multinational automotive brands was struggling with extended testing timelines and quality assurance costs for its web and mobile applications. Leveraging its extensive digital quality and performance assurance, QualityKiosk enabled the […]
Operational Resilience Testing For Dora Compliance Share this Overview with the lounch of the new wide regulation under the Digital Operational Residence Act IDORA c hind-orty service providers bons and other encore proces now be undorowa Bonto wcy bandort mit Information and Communication Technology OCT) for their c on Our independenting grom is designed S […]
50% Increase In Staff Productivity Achieved By A Large Private Bank After Automating Multi-level Cross-checking Process Share this Overview With more than 20 employees completely dedicated to securitization of lien, on time marking, and auto-debit with same day processing, one of the largest banks in India approached Quality Kiosk technologies to automate this intricate process. […]
Testing IOT Platforms Share this Overview IoT Platform Testing and Monitoring Services : Build offerings tap into our competencies across IoT stack to offer services based on where customer is on their IoT journey and their needs Challenges CLOUD DEPLOYMENT AWS Asure Google Cloud IBM Bluemix ThingWorx IOT STANDARDS OpenIot HomeKit Thread Nest Alljoyn […]
Delivering Customer Experience Through Omni-channel Testing Capability Share this Overview Delivering continuous testing strategy with a dedicated continuous testing platform for mobile, connected devices including IoT Challenges EXPERIENCE IMPROVEMENT Pre-release performance testing; compare performance of store app with pre-release app. What is the production impact on actual user engagement including UI elements not responsive / […]
Shift Left With Behavior Driven Development Share this Overview User Acceptance Testing (UAT) with business value maximization is at the cornerstone of QualityKiosk’s test driven development approach. Our libraries of use cases and ability to craft the testing strategy using user behavioral and business inputs driven deployment enables a truly agile SDLC. Our Key Strategies […]
Cx And Customer Voice Based Testing Share this Overview Using Voice of Customer (VoC) analytics to identify the user stories to prioritize and address as part of our Digital Quality Assurance (DQA) platforms. Challenges Social Media Insights into user/consumer interactions relevant to completing critical business processes or other transactions Understand capabilities of Client Digital experience […]
DO APPLESS BANKING THE RIGHT WAY! Transition to Appless Banking with Zero Production Issues Share this Overview In the new App-less phase of banking, customers expect seamless, personalized service on a “whenever” and “wherever” basis. It refers to reducing the dependency of transactions on banking applications. Enabled by delivering multi-domain business use-cases in an agile way, […]
Service: RPA Service: Banks Learn How Qualitykiosk’s Rpa Solutions Enabled A Leading Private Indian Bank Scale Their Transaction Volume Handling By 25% Share this Overview A leading Indian private bank approached QualityKiosk when its inward remittance value chain was slowed down due to increasing demand for cross-border transactions processing. QualityKiosk’s Robotic Process Automation (RPA) solutions […]
Service: RPA Solution Service: Private Banks One Of India’s Biggest Private Sector Banks Deployed Qualitykiosk’s Rpa Solutions To Accelerate Customer Servicing Tat By 50% Share this Overview One of the biggest Indian private banks contacted QualityKiosk when they wanted to enhance their customer experience by fast-tracking the resolution of urgent customer requests and […]
Service: Company Service: BFSI Compas: Optimize Digital Experience With The End-to-end Intelligent Performance Assurance Solution Share this Overview Speed, stability, and scalability are the cornerstones of successful digital applications in the modern era. It is critical that businesses test, monitor, and optimize these parameters to maintain application uptime and deliver superior customer experiences. […]
Service: RPA Service: Banks One Of India’s Biggest Private Sector Banks Implemented Qualitykiosk’s Rpa Solutions To Reduce Customer Query Processing Tat By 50% Share this Overview A leading Indian private bank was finding it challenging to address and resolve burgeoning customer queries which, in turn, was becoming a huge roadblock in delivering superior […]