Leading insurer increases app availability to 99% using QK’s AppDynamics-based monitoring program Overview The client is a leading life insurance company in India, offering a wide range of products to meet diverse customer needs. The insurer needed an APM solution to enhance the performance and availability of its critical applications and improve the e ciency of […]
QualityKiosk deploys AI-driven Watermelon solution to help a leading life insurance company optimize testing across 600+ products Overview One of our premier insurance clients partnered with us with the aim of improving its operational efficiency and product quality through an AI-driven quality engineering strategy. The client was seeking to transform its testing processes and elevate […]
QK Helps Leading Indian Insurer Evaluate its Gen AI-powered Chatbot Overview QK, a global leader in AI-powered reliability and quality engineering, collaborated with a leading Indian insurer to optimize the performance of its customer-facing AI-powered chatbot. The chatbot, powered by generative AI complemented with Retrieval-Augmented generation (RAG), aimed to enhance customer experience by providing instant, […]
Mastering QE in Insurance: A Blueprint for Automated Excellence With Gartner predicting that 80% of customer interactions in insurance will occur through digital channels by 2025, the pressure to deliver seamless digital experiences while managing complex legacy systems has never been greater. As insurers race to modernize their operations, automation has emerged as the cornerstone […]
A Premier Indian Life Insurance Company Optimizes Critical Applications with QualityKiosk’s Approach for Observability A premier life insurance company in India, was grappling with critical challenges in their digital ecosystem. Their existing monitoring solutions were insufficient, leading to a lack of timely incident management and response. This inadequacy resulted in performance issues, including uneven load […]
QualityKiosk Technologies Drives 45% AI-Led Lead Conversion for a Premier Hong Kong Insurer Our client is a leading Hong Kong insurer. The client was facing challenges of generic offers and low lead conversion rates, they sought innovation. They aimed to revolutionize their approach using innovative AI strategies. We started the engagement by:Â Understanding customer personas, […]
