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Leading Bank Achieves 40% Faster Deployments With QualityKiosk
Industry & Segment
Objective
To demonstrate how QualityKiosk enabled a leading Indian bank to accelerate digital banking deployments by standardizing and automating quality engineering across web and mobile platforms, improving release velocity, stability, and testing efficiency at scale.
Partner
Client Overview
QualityKiosk Technologies transformed digital banking testing for a leading Indian bank by implementing a standardized quality engineering framework across web and mobile platforms. Leveraging Katalon and other technologies, QualityKiosk delivered 30% faster time to market, 30% resource savings, improved cloud utilization, and significantly improved test coverage and efficiency. We have achieved automation coverage of around 30% of test cases so far and continue to expand our automation efforts across retail platforms and multiple environments.
Our Client
Our client, one of India’s largest banks, sought to enhance its digital banking platforms with a comprehensive quality engineering transformation that would standardize and automate testing across web and mobile. The project encompassed multiple apps with a total of 14,000 test cases.
The functional and regression testing of critical modules was essential to ensure smooth and stable running of the apps. Our client chose QualityKiosk Technologies for this engagement due to our ability to address challenges in automation tool implementations, enhance UAT stability, and efficiently achieve KPIs with minimal resources. Additionally, we established a standard testing practice to enable greater consistency, scalability and alignment with industry best practice. Our expertise and collaborative approach made us a trusted partner for this engagement.
Business Challenges
Download the Case Study on Quality‑Led Engineering at Scale
QualityKiosk’s Approach and Solution
We implemented a quality‑led engineering and automation strategy to improve deployment speed while maintaining stability, security, and customer experience across the bank’s digital platforms.
- Quality‑led engineering foundation: QualityKiosk established a structured quality engineering approach covering functional, UI, and workflow validation across web and mobile channels. Consistent testing standards were applied to eliminate inconsistencies and improve release confidence.
- Automation at scale: A custom automation framework was built to enable end‑to‑end validation across web, mobile, and APIs. Automation efforts focused on critical customer journeys, ensuring faster validation of high‑impact digital banking flows.
- Unified test management: Centralized test management and reporting streamlined coordination across teams, improving visibility into test coverage, execution status, and quality readiness.
- Standardized processes across channels: A single automation framework and standardized operating procedures ensured consistency across platforms, while retaining channel‑specific validations where required.
- Operational stability and control: Proactive query tracking and environment stability monitoring helped minimize downtime, enabling reliable testing cycles and uninterrupted delivery.
QK's Strategy
Standardized quality validation
Testing practices were standardized across web and mobile platforms to ensure consistent functional, regression, and non‑functional validation across all digital channels.
Automation‑led regression assurance
Critical customer journeys were validated using automated test suites across web, mobile, and API layers, ensuring release readiness and regression safety at scale.
Controlled environment validation
Parallel execution in secure, controlled environments validated stability and performance without disrupting live banking systems.
Cross‑platform consistency checks
A unified validation framework ensured consistent behavior across channels while retaining platform‑specific validations where required.
Governance and release readiness
Defined quality gates, standardized operating procedures, and centralized test management ensured every release met deployment and reliability criteria.
Testing Excellence Metrics
14,000
Test Cases Standardized
2,500+
Automation Test Scripts
40%
Faster Time to Market
30%
Resource Savings
30%
Automation Coverage
25–30%
Test Reusability
20% → 90%
Cloud Device Utilization
Business Impact
Improved deployment velocity with 40% faster releases, enabling quicker rollout of digital banking features.
Reduced production issues, freeing support teams to focus on higher‑value initiatives
Higher testing efficiency and stability across web and mobile channels through a centralized Testing Center of Excellence (TCoE).
Consistent quality across platforms, eliminating inconsistencies between web and mobile testing approaches.
Scalable quality engineering foundation that continues to support additional banking modules, including fund transfers, UPI, and account statements.
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