One of the leading life insurance companies in India approached QualityKiosk to enhance their user experience and streamline business processes. Our Robotic Process Automation solution addressed the slew of challenges while helping them improve the productivity by 50%. Here’s how QualityKiosk added a business value as an implementation partner.
50% Productivity Improvement
Increased Business Continuity up to 24 hours
Increased focus on business outcomes with 100% efficiency
Reduction in AHT by 80%
Manual Processes were repetitive and erroneous
Maintenance requirements had duplicated efforts
Repetitive tasks reduced employee productivity
Necessary adherence to SLAs
Fast tracked the identification of right processes for RPA
Created a ready repository of Bot data
Exhaustive list of Test Use Cases
Related docs on shared drive
Daily and Weekly Status Report
Enabling BAs to learn programming concepts
We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.