Our client is a leading Hong Kong insurer. The client was facing challenges of generic offers and low lead conversion rates, they sought innovation. They aimed to revolutionize their approach using innovative AI strategies. We started the engagement by:
Our AI-powered recommendations resulted in an outstanding 45% boost in lead conversion rates. The AI-based engine effectively safeguards against fraud, enhancing overall business security. The solution led to a 35% surge in personalized interactions and customer satisfaction. The personalization also drove higher sales revenue and significantly improved customer retention rates.
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