Our client, a global leader in financial services technology, provides critical payment solutions and processing services that power financial institutions worldwide. When faced with the challenge of monitoring their payment gateway’s performance in the production environment, they needed an innovative approach that could work within the constraints of real-world banking security systems.
Their partnership with QualityKiosk led to a breakthrough solution that transformed their monitoring capabilities. This was particularly crucial for maintaining their commitment to uninterrupted payment processing services through the CommerceHub payment API across their global banking network.
Digital
modernization
projects delivered
Reduction in
regression testing
times
Reduction in
Quality Engineering
costs
Zero
Our client was presented with unique obstacles that traditional testing approaches couldn’t solve. They sought a solution that could scale across multiple payment gateways within the CommerceHub ecosystem and banking partners without compromising security protocols. They needed proactive monitoring to help prevent service disruptions and ensure high availability.
Our four-stage framework
Designed intelligent transaction routing algorithms to prevent security flags
Created comprehensive dashboarding for visibility and reporting
Successfully deployed the monitoring system within 3 months, resolving a challenge that had persisted for over a year.
Established continuous monitoring capabilities processing over 200 daily transactions, providing consistent insight into payment gateway performance.
Identified gaps in functional, performance, security, and compliance testing and created a continuous feedback loop between production monitoring and pre-production testing.
Achieved comprehensive coverage across multiple banking partners and transaction types, ensuring reliable performance data
We enabled proactive issue detection and resolution of scenarios missed during pre-production testing, reducing potential revenue impact from service disruptions and enhancing customer satisfaction. The solution’s early warning system helped maintain our client’s strict SLA commitments to banking partners.
Our client gained the ability to monitor their payment gateway performance effectively in the production environment, maintaining high service levels while working within the constraints of banking security systems. The solution continues to evolve, providing a foundation for future growth and enhanced monitoring capabilities.
With digital penetration skyrocketing in the Middle East, the BFSI industry continues to evolve to meet the changing demands of the digital-first customers in the region. The trend has resulted in exponential growth in digital banking services in the region, with a recent report estimating the sector to have grown at 52% between 2021 and 2023.
Our client, one of the top 10 largest banks in the UAE offering a full range of innovative retail and commercial banking services, wanted to capitalize on the exponentially growing sector in the region and proactively stay ahead of the fast-changing banking landscape. To accomplish its goal, the UAE banking giant was undertaking an IT modernization journey to futureproof its digital ecosystem for high-velocity innovation, enhanced reliability, and user-centric experiences.
Combining the trifecta of proprietary processes, expertise, and technology, QualityKiosk analyzed the bank’s requirements and established a Testing Center of Excellence (TCoE) to enable accelerated quality engineering at scale.
Leveraging an AI-first approach, the TCoE helped the banking giant:
Download the complete case study today and access the roadmap to enable AI-powered enterprise-wide testing.
With digital penetration skyrocketing in the Middle East, the BFSI industry continues to evolve to meet the changing demands of the digital-first customers in the region. The trend has resulted in exponential growth in digital banking services in the region, with a recent report estimating the sector to have grown at 52% between 2021 and 2023.
Our client, one of the top 10 largest banks in the UAE offering a full range of innovative retail and commercial banking services, wanted to capitalize on the exponentially growing sector in the region and proactively stay ahead of the fast-changing banking landscape. To accomplish its goal, the UAE banking giant was undertaking an IT modernization journey to futureproof its digital ecosystem for high-velocity innovation, enhanced reliability, and user-centric experiences.
Combining the trifecta of proprietary processes, expertise, and technology, QualityKiosk analyzed the bank’s requirements and established a Testing Center of Excellence (TCoE) to enable accelerated quality engineering at scale.
Leveraging an AI-first approach, the TCoE helped the banking giant:
Download the complete case study today and access the roadmap to enable AI-powered enterprise-wide testing.
