Case Studies
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Leading Telecom Player In Philippines Transforms Multiple Source Of Information Into 24/7 Single-Pane-Of-Glass Visibility By Unified Monitoring
Industry & Segment
Telecom
Objective
Enable a leading telecom provider to achieve 24/7 single-pane-of-glass visibility across its hybrid IT environment by consolidating multiple monitoring tools into a unified monitoring platform, improving incident detection, operational efficiency, and proactive service management.
Platform
Guardian
Overview
This Philippino Telecom player was caught up with managing thousands of systems and servers across a multitude of hybrid environments, making it hard to spot issues that could impact customers. Here’s how QualityKiosk deployed a Data Centre Level Unified Dashboard to help the cause and received distinguished appreciation from the client on it:
Challenges
Transform your IT operations with unified monitoring and real-time insights. Contact QualityKiosk today.
Our Key Strategies
Building Collectors
Consolidation of tool metrics in single platform for splunk
Logs Consolidation
Used splunk to get logs from IT landscape
User Journey Monitoring
Implemented UJM to maximise visibility & faster RCA
Source Pipeline Optimization
Implemented to ensure real time availability of key metrics
Single View Across Organization
Reduced blindspots by leveraging multiple monitoring tools
Proactive Monitoring
Established distributed search, alerting, and event correlation
Successful Outcomes
20
Reduced 20 monitoring screens to one
80
80% less time to detect incidents
50
50% faster system health reporting
40
40% fewer system-monitoring resources needed
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