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50% Increase In Staff Productivity Achieved By A Large Private Bank After Automating Multi-level Cross-checking Process

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Overview

With more than 20 employees completely dedicated to securitization of lien, on time marking, and auto-debit with same day processing, one of the largest banks in India approached Quality Kiosk technologies to automate this intricate process. This helped them reduce the manual errors by 100%.

Challenges

Erroneous Manual Processes
cross-checking multiple applications
Lack of Real-Time System
to mark lien
Unproductive Reconciliation
between marking and auto-debit
Inefficient conditional
processing like min. balance etc.

Our Key Strategies

Deployed RPA

based solution to automate the manual processes

Fully automated process

to enable multi-step cross checking

Implementing efficient

collating of SR data, preparing input files for applications

Enabled real-time upload
and receipt of account data and marking lien as applicable

Successful Outcomes

100%

on-time compliance reporting

50%

increase in staff productivity

100%

increase in process accuracy

100%

reduction in manual error

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