Observability Engineering

See sooner. Fix faster. Deliver Digital Reliability. 

Overview

Observability that keeps your business in focus

QualityKiosk’s Observability Engineering gives you a clear view into your complex, distributed infrastructure and the digital journeys that run on top of it.  

Using smart automation, partner solutions like DevRev Plug and the Watermelon’s operations module, along with our Anabot and Qlenium platforms, our experts help IT teams spot anomalies across applications, infrastructure, and user experiences 

We fix them fast, so your digital environment runs smoothly. 

Thought Leadership

See Results in What Matters

Decoding Applied Observability

Beyond Monitoring: Mastering Intelligent Observability with Data-Driven Insights

Powering SaaS for Productivity and Experience —Ungate

Services

Unified insights across performance layers

Full stack observability

Bring your infrastructure, applications, logs, and business data into one clear view—no more tool-switching or blind spots.  

With smart insights and partner solutions like DevRev Plug and the Watermelon Operations Module, teams detect and resolve issues up to 60% faster, even in complex hybrid environments, ensuring digital experiences stay smooth and disruption-free. 

Digital experience observability

Go beyond monitoring to understand every click, scroll, and swipe. AI-led synthetic tests and real user monitoring (RUM) help teams uncover friction before it impacts users. linking performance directly to business outcomes.  

With our Anabot and Qlenium platforms, combined with partner tools such as DevRev Plug, enterprises reduce drop-offs, boost user satisfaction, and keep digital journeys seamless.  

Quantifiable proof points

Excellence in metrics Results You Can Release With

<5 min

to detect performance issues (MTTI)

<15 min

to restore services (MTTR)

99.5%

uptime & high availability

50%

reduction in production defects per release

Reduce release cycles up to

90%

24*7

live call alerting

Customer Benefits

From IT Health to Business Impact—In Real Time

Real-time insights that connect IT health to business KPIs

End-to-end visibility across infrastructure, applications, and user journeys

Faster resolution with proactive, AI-led issue detection

Built-in compliance and reliability for regulated industries

Smarter decisions with contextual, KPI-driven analytics

Reduced noise through streamlined, correlated monitoring

PLATFORMS

Our partner and proprietary solutions

DevRev PLuG

This AI-led platform for real user experience monitoring correlates metrics across systems and surfaces KPI-impacting issues instantly, helping teams boost satisfaction and accelerate resolution. 

Watermelon Operations

Track and manage SLI/SLOs across critical services with a unified performance view for reliable service delivery and faster collaboration between testing and operations teams. 

Anabot

Delivers intelligent alerts, simplifies rootcause discovery, and brings session data together. This teams , smooth users’ journeys. 

Qlenium

Automation framework for web application monitoring, offering reusable code for common pages, auto cross-verification of failures, and optimized synthetic monitoring for precise, reliable performance metrics.

Get insights that matter. Deliver experiences that are simply better.

Let’s build experiences that matter. Connect with our experts today. 

Let's engineer your path to success

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