Monitor the entire delivery chain, understand customers better by analyzing user behavior, and optimizing your network infrastructure
Enhancing customer experience is one critical aspect of ensuring business success today. With time, software applications have evolved into dynamic, robust, more complex, and distributed in nature. Monitor the performance and efficiency of your application in real-time with our APM solution. The services extend to diverse platforms and ensure business continuity for your enterprise.
Built upon a maturity framework covering reactive, preventive, and predictive aspects, our APM ensures a 360-degree view of your application. The out-of-box configuration allows for immediate capturing and display of application data. With custom-fit, basic configuration, you can easily modify, configure and fine-tune the captured data, enhance application and infrastructure visibility to improve end-user experience.
Real-time performance insights are a must to for prompt resolution of issues. End-user experience in any industry is critical for it’s growth. Pro-activeness in mitigating issues before they become a major problem is necessary for ensuring customer satisfaction. APM helps in breaking down operational silos and ensures comprehensive visibility by multi-layer monitoring.
QualityKiosk implemented a Shift-Left approach with Behavior-Driven Development for a leading bank Share this Overview The leading bank faced challenges delivering high-quality applications within stringent timelines to capture the market. They aimed to adopt an agile software development and testing approach while ensuring robust user acceptance testing (UAT) to maximize business value. Challenges Time-to-market: Accelerate […]
A Leading African Multinational Bank Enhances Customer Satisfaction by 80% with QualityKiosk’s CX Monitoring and Assessment Solution Share this Overview One of the largest African multinational banks, offering personal, business, private, and corporate banking services, wanted to optimize its new digital application’s performance and user journeys for its millions of customers. Challenges Need for Performance […]
A Leading Indian E-tailer Enhances Customer Experience Multifold Through End-to-end Payment Journey Monitoring Share this Overview The client is a market-leading eCommerce brand catering to over 2 million customers annually across India. It manages over 250,000 transactions every week, offering products across segments, including electronic goods, air conditioners, stationery supplies, kitchenware, lifestyle products, and e-books. […]
A Leading Global Bank Improves Merchant Onboarding With Qualitykiosk’s Anabot Solution Share this Overview A leading Indian bank needed to improve its digital merchant onboarding process’s success ratio as well as simplify and streamline transactions for its new customers. QualityKiosk’s AIOps-based analytics solution AnaBot improved the success ratio of the merchant onboarding by 7% and […]
A Leading Private Indian Bank Onboards ~3000 New Credit Card Customers A Day To The Amazon App Using Qualitykiosk’s Anabot Solution Share this Overview A major Indian bank sought to improve the onboarding of credit card customers to the Amazon platform by running promotional oers. QualityKiosk Technologies assimilated data from CRM and several other customer […]
Service: RPA Service: Banks QualityKiosk Reduces Testing Time by 70% for a Global Automotive Company with TCoE Share this Overview One of the leading India-based multinational automotive brands was struggling with extended testing timelines and quality assurance costs for its web and mobile applications. Leveraging its extensive digital quality and performance assurance, QualityKiosk enabled the […]
Operational Resilience Testing For Dora Compliance Share this Overview with the lounch of the new wide regulation under the Digital Operational Residence Act IDORA c hind-orty service providers bons and other encore proces now be undorowa Bonto wcy bandort mit Information and Communication Technology OCT) for their c on Our independenting grom is designed S […]
50% Increase In Staff Productivity Achieved By A Large Private Bank After Automating Multi-level Cross-checking Process Share this Overview With more than 20 employees completely dedicated to securitization of lien, on time marking, and auto-debit with same day processing, one of the largest banks in India approached Quality Kiosk technologies to automate this intricate process. […]
Testing IOT Platforms Share this Overview IoT Platform Testing and Monitoring Services : Build offerings tap into our competencies across IoT stack to offer services based on where customer is on their IoT journey and their needs Challenges CLOUD DEPLOYMENT AWS Asure Google Cloud IBM Bluemix ThingWorx IOT STANDARDS OpenIot HomeKit Thread Nest Alljoyn […]
Delivering Customer Experience Through Omni-channel Testing Capability Share this Overview Delivering continuous testing strategy with a dedicated continuous testing platform for mobile, connected devices including IoT Challenges EXPERIENCE IMPROVEMENT Pre-release performance testing; compare performance of store app with pre-release app. What is the production impact on actual user engagement including UI elements not responsive / […]
Shift Left With Behavior Driven Development Share this Overview User Acceptance Testing (UAT) with business value maximization is at the cornerstone of QualityKiosk’s test driven development approach. Our libraries of use cases and ability to craft the testing strategy using user behavioral and business inputs driven deployment enables a truly agile SDLC. Our Key Strategies […]
Cx And Customer Voice Based Testing Share this Overview Using Voice of Customer (VoC) analytics to identify the user stories to prioritize and address as part of our Digital Quality Assurance (DQA) platforms. Challenges Social Media Insights into user/consumer interactions relevant to completing critical business processes or other transactions Understand capabilities of Client Digital experience […]
DO APPLESS BANKING THE RIGHT WAY! Transition to Appless Banking with Zero Production Issues Share this Overview In the new App-less phase of banking, customers expect seamless, personalized service on a “whenever” and “wherever” basis. It refers to reducing the dependency of transactions on banking applications. Enabled by delivering multi-domain business use-cases in an agile way, […]
Service: RPA Service: Banks Learn How Qualitykiosk’s Rpa Solutions Enabled A Leading Private Indian Bank Scale Their Transaction Volume Handling By 25% Share this Overview A leading Indian private bank approached QualityKiosk when its inward remittance value chain was slowed down due to increasing demand for cross-border transactions processing. QualityKiosk’s Robotic Process Automation (RPA) solutions […]
Service: RPA Solution Service: Private Banks One Of India’s Biggest Private Sector Banks Deployed Qualitykiosk’s Rpa Solutions To Accelerate Customer Servicing Tat By 50% Share this Overview One of the biggest Indian private banks contacted QualityKiosk when they wanted to enhance their customer experience by fast-tracking the resolution of urgent customer requests and […]
Service: Company Service: BFSI Compas: Optimize Digital Experience With The End-to-end Intelligent Performance Assurance Solution Share this Overview Speed, stability, and scalability are the cornerstones of successful digital applications in the modern era. It is critical that businesses test, monitor, and optimize these parameters to maintain application uptime and deliver superior customer experiences. […]
Service: RPA Service: Banks One Of India’s Biggest Private Sector Banks Implemented Qualitykiosk’s Rpa Solutions To Reduce Customer Query Processing Tat By 50% Share this Overview A leading Indian private bank was finding it challenging to address and resolve burgeoning customer queries which, in turn, was becoming a huge roadblock in delivering superior […]
Service: RPA Service: Banks Learn How A Leading Private Sector Bank Implemented Qualitykiosk’s Rpa Solutions To Reduce Loan Disbursal Times By 73% Share this Overview One of India’s largest private sector banks was struggling to process and disburse loans across its lending value chain due to dependence on a manual repetitive but critical […]
Service: Business Automation Service: Insurance Discover How Qualitykiosk’s Qrace Enabled The Largest Sri Lankan Insurance Company To Automate Its QA And Enhance Go-to-market Time Share this Overview The largest life insurance company in Sri Lanka approached QualityKiosk for assistance and support in realizing its vision of creating a testing center of excellence to […]
Service: Business Automation Service: Entertainment Discover How An Indian Entertainment Giant Powered Their Erp With Automation To Streamline Invoice Processing To Adhere To New Gst Share this Overview A leading entertainment company approached QualityKiosk when they wanted to devise a new process to manage invoices while adhering to the new GST rules and […]