Join us for an exclusive webinar with the QE experts and discover how Quality Engineering can elevate your CX through use cases, measurable KPIs, and discussions.
Our Experts
About the fundamentals of QE for elevated CX
Senior Vice President, Consulting and Banking Practice Head, QualityKiosk Technologies
Vivek has two decades of experience in the BFSI segment in Consulting, Quality Assurance, and Auditing. He is responsible for Digital Transformation Consulting, especially for Digital Lending, Open Banking, Omnichannel, and super-app engagements at QK.
About the webinar
In today’s highly competitive market, customer satisfaction has become a key differentiator for businesses. Quality Engineering can play a vital role in improving customer experience by ensuring that products and services meet the highest quality standards.
of customers have bailed on a transaction because of a poor service experience
of customers are willing to pay more for a better customer experience
increase in the profits seen by companies that prioritize customer experience
reduction in customer loyalty seen as a result of a single bad experience
Why Attend this Webinar
Flyer
• The benefits of Quality Engineering for
your business
• How to improve customer experience with
Quality Engineering
• Insider tips from industry experts on
Quality Engineering best practices
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Case Study
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Don’t miss this opportunity to learn from experts in the field and gain valuable insights on how to improve customer experience through Quality Engineering.
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