One of the leading India-based multinational automotive brands was struggling with extended testing timelines and quality assurance costs for its web and mobile applications. Leveraging its extensive digital quality and performance assurance, QualityKiosk enabled the automotive company to set up a Test Center of Excellence (TCoE) to centralize and standardize the QA process across the various projects ongoing in the organization.
Unstructured testing frameworks and business change requirements management created loopholes in quality checks
Excel-based test reporting was hard to analyze and resulted in unsatisfactory dealer experiences
Testing modules in standalone environments for web and mobile application suites were prone to failure during integration
Lack of a robust quality assurance framework gradually equaled the time taken for testing to the time spent on development
Quality assurance software licensing was becoming expensive although the scope of work was increasing
Constant production defects in the mobile application due to server and network failures were hindering business continuity
Implemented the following strategies as a part of establishing a centralized test center of excellence to standardize end-to-end testing across the organization:
Created processes to effectively collect and document testing requirements in the form of requirement traceability matrices and BPMLs
Introduced testing automation leveraging our proprietary framework to accelerate quality assurance while increasing the scope, accuracy, and efficacy of the process
Integrated function and performance testing of modules to cover the entire application suite with a quality check filter
We deployed synthetic monitoring in the mobile application production environment to proactively detect and eliminate issues that can hamper end-user or dealership experiences
70% reduction in testing timelines
40% increase in the scope of testing
25% reduction in QA costs
30% decrease in effort required to prepare for future releases
40% increase in profitability
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