Service:   Business Automation
Service:   Insurance

Learn How Qualitykiosk Enabled A Booming Insure-tech Company Reduce Policy Renewal Time By 80%

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Overview

One of the fastest-growing insurtech companies was finding it challenging to manage the high volume of renewal requests for a major insurance partner and envisioned building a system to automate the process and later replicate it for all insurers. The company found the perfect automation partner in QualityKiosk’s robotic process automation (RPA) solutions. By successfully implementing QualityKiosk’s RPA solutions the company was able to drastically reduce turnaround time on renewal requests and eliminate compliance errors.

Our Successful Outcomes

160,000 Policy Renewals Handled per Month

99.99% Process Accuracy

Simplified and Accurate Compliance Management

3600 Hours Saved Annually

CHALLENGES

HIGH TURNAROUND TIME (TAT) FOR RENEWAL REQUESTS

The organization’s dependence on manual processes was causing a delay in policy renewals and hampering customer experience

RESTRICTIVE CAPACITY FOR HANDLING POLICY RENEWAL REQUESTS

The insurtech company was unable to keep up with the high volume of policy renewal requests

 

Our Key Strategies

SIMPLIFIED COMPLIANCE MANAGEMENT

With minimal inaccuracies

CENTRALIZATION OF POLICY RENEWAL

Merged siloed processes into a single job for intelligent bots

REPLICABLE PROCESSES

That can easily be implemented for other insurance providers

Ready To Get Started?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.