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Case Studies

Case Studies

QualityKiosk Deploys A Unified Dashboard To Monitor The Entire It OPS Gamut For An Indian Banking Giant

Industry & Segment

Banking & Financial Services

Objective

To enable a leading Indian bank to gain a unified, real-time view of critical IT infrastructure performance metrics by consolidating data from multiple monitoring tools into a centralized dashboard, improving operational visibility, transparency, and issue resolution efficiency.

Overview

An Indian banking giant wanted to have a unified view for all the important infrastructure performance metrics taken from different sources. Here’s how QualityKiosk deployed a Data Centre Level Unified Dashboard to help the cause:

Challenges

No Single View

Top Management did not have a single source of information

Latency In Issue Identification

There was high Mean Time to Identify

Multitude Of Tools

Data had to be accessed from different tools for Performance issues

Lack Of Transparency

The teams worked in Silos with minimal transparency

Connect with QualityKiosk to gain real-time visibility, proactive alerts, and faster incident resolution across your IT ecosystem.

Our Key Strategies

Building Collectors

Data was collected from different sources via these collectors

Creation Of Data Lake

Created a single data repository

Unified Dashboard

Tested all the versions prior to going live

Proactive Alerting

Alarms were raised in case of a threshold breach

Successful Outcomes

50% reduction in problem identification & communication

Dashboard displayed on TV panels in the data centre for the support team to view.

Dashboard access to the Top management

40% fewer system-monitoring resources needed

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