A Premier Indian Life Insurance Company Optimizes Critical Applications with QualityKiosk's Approach for Observability

A premier life insurance company in India, was grappling with critical challenges in their digital ecosystem. Their existing monitoring solutions were insufficient, leading to a lack of timely incident management and response. This inadequacy resulted in performance issues, including uneven load distribution and incorrect folder mappings, impacting the overall efficiency of their applications and databases.

The absence of proactive detection mechanisms meant that abnormal behaviors went undetected, posing a risk of potential downtimes and disruptions to normal operations.

Explore how QualityKiosk partnered with a prominent life insurance company in India to revolutionize their digital ecosystem. Through the implementation of proactive monitoring and optimization strategies, we achieved outstanding results that transformed their operational efficiency and performance.

• Enhanced Monitoring: Oversight of 24 production applications, 7 UAT applications, and 26 production databases with AppDynamics.
• Improved Incident Management: Streamlined processes that led to faster resolution times
• Proactive Detection: Early identification of abnormal behaviors, significantly reducing potential downtimes
• Continuous Monitoring: Critical applications monitored every 2 hours, providing real-time insights
• Holistic Performance Insights: Developed 190 tailored dashboards, with 62 automated reports delivered regularly for actionable decision-making

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