Shift-Left for SaaS: Getting Ahead by Thinking Ahead

Here’s How QualityKiosk Helped a Fast-Growing Workplace Experience Software from Reactive Testing to Managed Quality Engineering

From broadening test scope to eliminating automation debt, discover what we did for a San Francisco-based SaaS company focusing on workplace strategy, design, and optimization.

Bridging the User Experience and User Expectations Gap

Offering an AI-driven platform that unites people, data, and processes to boost workplace productivity, the company needed to scale their product as user expectations grew. Recognizing the need to improve product quality, they decided to shift from being reactive to a proactive Quality Engineering (QE) approach.

Partnering with QualityKiosk

The company partnered with QualityKiosk to lead this transformation, helping them shift left and deliver more advanced products.

The proposed strategy focused on a structured, outcome-driven QE roadmap that involved:

  • Enhanced Testing Scope and Speed 
  • Automation Infrastructure Setup 
  • Established QE Guidelines and Best Practices 
  • Data-Informed Cross-Team Perspectives 
  • AI-Driven Customer Assistance 

Unlock the Insights to discover how this transformation maximized digital performance and learn how your business can do the same.

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