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Quality Engineering
for Retail

Retail loyalty comes from reliability
Overview

Reliability That Moves Revenue, Not Just Code

Service will set you apart from your competitors. Accurate search. Frictionless checkout. Enticing offers. That requires constantly adapting your platform to their needs with new features and options that work without excuses. Our quality engineering means when your new features go live they’ll only wonder how they lived without you, not why they live with your downtime. We help you eliminate operational risks, accelerate digital initiatives, and build the reliability that drives customer loyalty and revenue growth. 
Focus areas

Engineering Performance for Omnichannel Retail Success

Omnichannel Experience & Personalization Validation

Deliver seamless customer journeys across web, mobile, store, and social platforms. AI-driven personalization and recommendation systems ensure customers receive relevant experiences regardless of how they engage with your brand. 

Payment Gateway Risk Assurance

End-to-end testing assures secure, and frictionless transactions across mobile, cloud, and terminal POS systems. Fraud detection and payment validation at every step in the processing workflows keep you in compliance and safe. 

Order & Supply Chain Management Validation

Minimize delays and keep customers in the loop with reverse logistics, and delivery tracking integrated with ERP and ecommerce platforms using predictive and intelligent systems. Automated validation covers inventory synchronization, order fulfillment, shipping integration, and returns processing. 

POS Assurance

Ensure fast, secure, and seamless in-store transactions by validating mobile and terminal POS systems across diverse retail environments. Rigorous testing covers transaction processing, inventory updates, payment security, and system integration to prevent checkout delays and revenue loss. 

Backend Integration Assurance

Intelligent automation validates store operations platforms and ERP systems for integration, upgrades, and performance across retail workflows. Comprehensive testing ensures data accuracy, system interoperability, and operational continuity during system changes and daily operations. 

Retail Analytics & Customer Experience Assurance

Engage customers with promotions and offers developed through validated analytics platforms and CRM systems. Serve them with AI-powered chatbots and voice assistants. Testing verifies your data’s accuracy, for exceptional customer support, and new revenue channels. 

DOMAIN EXPERTISE

Segments We Serve

Fashion & Apparel

Quality engineering ensures accurate inventory tracking, seamless size and color variant management, and reliable checkout processes during peak shopping periods and flash sales. Manage complex product catalogs, dynamic pricing, and omnichannel fulfillment.  

Consumer Electronics

Systematic testing ensures accurate product and warranty information, secure payment processing, and reliable order fulfillment for even the most expensive, specification-sensitive purchases.  

Home Improvement & Furnishings

Coordinate complex order fulfillment, installation scheduling, and local delivery networks.  Comprehensive quality measures let you align supply chains and inventory. 

Drugstore, Health & Beauty

Prescription integration, health data privacy, and regulatory requirements create unique validation needs. Quality engineering ensures compliance adherence, secure health information handling, and accurate product verification across all channels. 

Partners

Partners and Technologies

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SUCCESS STORIES

Challenges we’ve solved for our clients

A Leading Indian E-tailer Enhances Customer Experience Multifold Through End-to-end Payment Journey Monitoring

Know more

QualityKiosk’s AI-Powered Observability Helps Leading Indian Bank Enhance User Journeys across E-commerce Channels

State Of the Art Device Farm Helps a Leading Ecommerce Company Save Costs and Enhance Quality Assurance Coverage

AWARDS & RECOGNITIONS

Recognized for our innovation and impact

Recognized by Gartner for GenAI and included in its Market Guide for Quality Engineering Services.

Featured in Forrester’s new tech report on Continuous Automation and Testing Services

Recognized as a leader in the prestigious Quality Engineering Specialist Services PEAK Matrix for 2023

Ready to transform your retail operations?

Talk to our retail quality engineering experts to assess your current testing strategy and identify opportunities for improved customer experiences, secure transactions, and operational enhancements across all channels. 

 

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