GenAI Model Observability

Reliable improvement across your Gen AI stack 

Overview

Stay ahead of the drift

From first deployment to advanced RAG setups, QKTech enables AI Engineers, Data Scientists, and Engineering Managers to build reliable, production-ready GenAI systems.  

With our Insight Engine, Nimbus AI, teams debug faster, explain outputs with context-rich visibility, manage drift by spotting shifts early, and cut costs through optimized monitoring.  

Seamless OpenTelemetry integration makes every layer of your LLM stack observable, aligning AI agent response tracking with data quality signals to ensure reliability, performance, and trust in production

Thought Leadership

See Results in What Matters

Navigating the Transition from ML Engineering to AI Engineering

Focus areas

How we drive AI reliability from prompt to production

Model Performance Monitoring

Our observability platform continuously tracks accuracy, latency, precision, and other key metrics to stay aligned with evolving business goals.  

With real-time feedback loops and Qualitykiosk’s evaluation templates, teams benchmark performance against baselines and industry standards , tune, and optimize models for faster, more reliable AI-driven decisions.

Monitor Data Drift and Quality

Early warnings alert when live data diverges from training data, ensuring issues are caught before they impact outcomes.  

Automated alerts with intuitive visual diagnostics help isolate root causes, reduce disruption by addressing drift early, and maintain prediction accuracy and model trust in production environments.

System Health Monitoring

Prevent silent failures with full visibility into GenAI systems’ infrastructure performance. By monitoring compute, memory, storage, and network utilization alongside model traces, our solution uncovers latency bottlenecks, detect scaling inefficiencies before they disrupt workloads, and correlate metrics with model behavior for faster root cause analysis. 

Model Explainability (SHAP, LIME, Interpretable AI)

We use domain-aware explainability methods to reveal how specific inputs influence decisions, especially in retrieval-augmented and multi-turn dialogue systems.  

This transparency supports regulatory compliance with auditable decision paths, builds stakeholder confidence through interpretable outcomes, and accelerates AI adoption in sensitive, high-stakes domains such as finance, healthcare, and public services. 

Integrated Observability in ML Pipelines

A built-for-GenAI observability dashboard helps teams deliver higher-quality releases with shorter resolution cycles, tighter feedback loops. 

Correlating infrastructure, model, and user-level signals enables proactive detection of bottlenecks, or hallucinations to ensure reliable AI deployments. 

Features

Start small or scale with the full suite

1

AI agent-level observability with response tracing

2

Integrated model and retrieval evaluation

3

Experiment tracking and versioning

4

Custom dashboard and alerting setup

5

OpenTelemetry & OpenInference integration

6

Complaince & audit trail reporting

Customer Benefits

Tracking observability's value

Enhanced Gen AI application reliability

Transparent model decision explanations

Seamless Integration Across the AI Stack

Early anomaly and bias detection

Aligned models with business KPIs

Faster incident resolution (MTTR reduction)

Improved compliance & audit readiness

Continuous feedback loop for improvement

Optimized cost-to-performance ratio

SUCCESS STORIES

Challenges we’ve solved for our clients

SUCCESS STORIES

Challenges we’ve met

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