Navigating Modern Digital Ecosystems: How Synthetic Monitoring Tools Unveil Real User Impacts

In today’s ever-evolving digital landscape, organizations face the challenge of meeting heightened customer expectations while adapting to the intricacies of modern digital ecosystems. As monolithic applications give way to agile microservices architectures, the need for faster time-to-market introduces a paradoxical demand for comprehensive synthetic testing. Microservices, the building blocks of this evolution, operate like interconnected gears, but their intricate interactions can lead to unforeseen disruptions.

Shiladitya Digital Immunity Blog QualityKiosk

Fostering Digital Immunity in Technology Ecosystem

Digital payment frauds in the banking sector have experienced a notable increase in FY23, as per the Reserve Bank of India’s (RBI) FY23 annual report. The data shows nearly double the count of reported digital frauds, reaching 6,659 cases amounting to Rs. 276 crores, compared to 3,596 frauds amounting to Rs. 155 crores in FY22. While the overall value of reported frauds by Indian banks has decreased, using cards and internet-based payment methods in digital scams has significantly risen.

Safeguarding banks & financial institutions against rising digital payment fraud

Digital payment frauds in the banking sector have experienced a notable increase in FY23, as per the Reserve Bank of India’s (RBI) FY23 annual report. The data shows nearly double the count of reported digital frauds, reaching 6,659 cases amounting to Rs. 276 crores, compared to 3,596 frauds amounting to Rs. 155 crores in FY22. While the overall value of reported frauds by Indian banks has decreased, using cards and internet-based payment methods in digital scams has significantly risen.

A Leading African Multinational Bank Enhances Customer Satisfaction by 80% with QualityKiosk’s CX Monitoring and Assessment Solution

A Leading African Multinational Bank Enhances Customer Satisfaction by 80% with QualityKiosk’s CX Monitoring and Assessment Solution Share this Overview One of the largest African multinational banks, offering personal, business, private, and corporate banking services, wanted to optimize its new digital application’s performance and user journeys for its millions of customers. Challenges Need for Performance […]

A Leading Indian E-tailer Enhances Customer Experience Multifold Through End-to-end Payment Journey Monitoring

A Leading Indian E-tailer Enhances Customer Experience Multifold Through End-to-end Payment Journey Monitoring Share this Overview The client is a market-leading eCommerce brand catering to over 2 million customers annually across India. It manages over 250,000 transactions every week, offering products across segments, including electronic goods, air conditioners, stationery supplies, kitchenware, lifestyle products, and e-books. […]

A Popular Loyalty And Rewards Management Company Deploy Synthetic Monitoring To Lodge A Consistent 99.5% Above Uptime

Service:   Synthetic Monitoring Service:   Travel and Leisure A Popular Loyalty And Rewards Management Company Deploy Synthetic Monitoring To Lodge A Consistent 99.5% Above Uptime Share this Overview Word of mouth is what keeps the business up and running for new age companies. Here’s how this QualityKiosk client used Synthetic monitoring to get high […]