A leading super app partnered with QualityKiosk to accelerate quality and payments readiness using AI‑led automation. This case study highlights how automated testing, performance validation, and continuous quality engineering enabled reliable, scalable payment journeys across high‑volume digital ecosystems.
Zero downtime isn’t just a goal, it’s a release engineering discipline. Learn how resilient teams use SRE, observability, and automated quality practices to ship faster without compromising reliability.
This case study highlights how QualityKiosk’s AI‑powered monitoring solution enabled an e‑commerce giant to optimize payments processing by improving transaction reliability, detecting issues proactively, and ensuring seamless customer experiences at scale.
QualityKiosk Technologies has been recognized as a Leader in Everest Group’s Quality Engineering (QE) Specialist Services PEAK Matrix® Assessment 2025, reaffirming our leadership position from 2023.
Supercharge Your SaaS for Quality and CX with QualityKiosk’s DevRev-Powered Solutions
In today’s ever-evolving digital landscape, organizations face the challenge of meeting heightened customer expectations while adapting to the intricacies of modern digital ecosystems. As monolithic applications give way to agile microservices architectures, the need for faster time-to-market introduces a paradoxical demand for comprehensive synthetic testing. Microservices, the building blocks of this evolution, operate like interconnected gears, but their intricate interactions can lead to unforeseen disruptions.
Digital payment frauds in the banking sector have experienced a notable increase in FY23, as per the Reserve Bank of India’s (RBI) FY23 annual report. The data shows nearly double the count of reported digital frauds, reaching 6,659 cases amounting to Rs. 276 crores, compared to 3,596 frauds amounting to Rs. 155 crores in FY22. While the overall value of reported frauds by Indian banks has decreased, using cards and internet-based payment methods in digital scams has significantly risen.
Digital payment frauds in the banking sector have experienced a notable increase in FY23, as per the Reserve Bank of India’s (RBI) FY23 annual report. The data shows nearly double the count of reported digital frauds, reaching 6,659 cases amounting to Rs. 276 crores, compared to 3,596 frauds amounting to Rs. 155 crores in FY22. While the overall value of reported frauds by Indian banks has decreased, using cards and internet-based payment methods in digital scams has significantly risen.
A leading African multinational bank enhanced customer satisfaction by 80% with QualityKiosk’s CX monitoring and assessment solution, enabling real-time insights and continuous experience improvement.
A Leading Indian E-tailer Enhances Customer Experience Multifold Through End-to-end Payment Journey Monitoring Share this Overview The client is a market-leading eCommerce brand catering to over 2 million customers annually across India. It manages over 250,000 transactions every week, offering products across segments, including electronic goods, air conditioners, stationery supplies, kitchenware, lifestyle products, and e-books. […]
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