The advancement of technology has caused a paradigm shift in the way people live their lives. Modern internet users are increasingly consuming interactive media on mobile phones and tablets. Customer expectations with service consistency and quality are very high. Experiencing the slightest issue can result in a frustrating user experience thatresults in the loss of a valuable customer to a competitor. Our AssureMobi solution is a comprehensive digital assurance solution that minimizes frustrated user sessions 24 hours a day, 7 days a week.
Our 5-P framework enables businesses change their approach from reactive to predictive digital assurance – in real time. Our solutions deliver a uniform brand experience across multiple devices from factors, operating systems, varying bandwidth for your applications.
QualityKiosk takes full responsibility for the entire assurance cycle starting with the specification to the continuous monitoring in a post-production environment. If a frustrated user is detected, we alert your customer support team using your preferred method of communication – E-Mails, SMS and Phone Calls where our experts help you troubleshoot the issue.