Mumbai, India – 28th October 2025 – India’s leading telecom player Vi (Vodafone Idea) has announced a strategic partnership with QualityKiosk Technologies Pvt. Ltd., a global reliability and quality engineering leader, to establish and manage its Testing Center of Excellence (TCoE). This engagement spanning three years, will have QualityKiosk design, implement, and operate the advanced Testing Center of Excellence (TCoE), which will enhance Vi’s testing capabilities and ensure a superior customer experience across its diverse service portfolio.

The TCoE will focus on implementing best practices in software testing, utilizing advanced tools and methodologies to streamline testing processes, accelerate time-to-market for new services, and improve the overall quality of VIL’s offerings. This collaboration underscores VIL’s commitment to deliver seamless and reliable services to millions of its customers.

This collaboration will draw on QualityKiosk’s significant expertise in telecom testing, automation, and digital quality assurance to establish a robust and scalable Testing Center of Excellence (TCoE). This center will be crucial for validating Vi’s network infrastructure, IT systems, and customer-facing applications, ensuring compliance with the highest performance, security, and usability standards.

Speaking about the collaboration, Hitesh TK, CIO at Vi mentioned “With today’s customers demanding flawless digital experiences 24×7, digital reliability and quality have become a critical differentiator for success. This strategic partnership with QualityKiosk Technologies will enable us to accelerate our digital initiatives while adhering to the highest quality standards. The TCoE will enable us to validate and deploy new features and services with greater confidence and speed, significantly reducing operational complexities. By consolidating our testing operations under a unified TCoE, we anticipate a reduction in testing cycle times, improved cost efficiencies, and the ability to deliver flawless digital experiences at scale”

“This partnership represents a significant milestone in QualityKiosk’s journey as we collaborate with one of India’s leading telecom operator Vi to reimagine their quality engineering landscape,” said Maneesh Jhawar, CEO of QualityKiosk Technologies. “Our comprehensive testing solutions and deep expertise in telecom quality engineering will enable seamless digital experiences for millions of customers and drive operational efficiencies. We are committed to delivering a world-class Testing Center of Excellence that will set new benchmarks in the industry.”

Amalesh Mishra, Chief Growth Officer at QualityKiosk, added, “We are thrilled to partner with telecom leader Vodafone Idea who shares our vision of quality-first digital innovation. By leveraging our AI-powered testing solutions and proven frameworks, we will help establish a Testing Center of Excellence that accelerates time-to-market for new services, optimizes costs, and boosts service reliability. This partnership underscores our commitment to delivering innovative quality engineering solutions that drive business value.”

Contact:
Cathy Chandhok
CMO – QualityKiosk Technologies
Cathy.Chandhok@qualitykiosk.com
+91 – 9811502385