Kishan Dutt

Harnessing AI & ML in AIOps for Improved IT Efficiency

Coined by Gartner, Artificial intelligence for IT operations (AIOps) refers to multi-layered technological systems that automate and improve IT operations through advanced analytics and machine learning (ML). AIOps uses Cognitive Operations, Algorithmic IT Operations, and IT Operations Analytics (ITOA) to proactively detect anomalies, identify patterns and deviations in real-time for root cause analysis, and provide valuable predictive insights to respond intelligently.

Shiladitya Digital Immunity Blog QualityKiosk

Fostering Digital Immunity in Technology Ecosystem

Digital payment frauds in the banking sector have experienced a notable increase in FY23, as per the Reserve Bank of India’s (RBI) FY23 annual report. The data shows nearly double the count of reported digital frauds, reaching 6,659 cases amounting to Rs. 276 crores, compared to 3,596 frauds amounting to Rs. 155 crores in FY22. While the overall value of reported frauds by Indian banks has decreased, using cards and internet-based payment methods in digital scams has significantly risen.

Safeguarding banks & financial institutions against rising digital payment fraud

Digital payment frauds in the banking sector have experienced a notable increase in FY23, as per the Reserve Bank of India’s (RBI) FY23 annual report. The data shows nearly double the count of reported digital frauds, reaching 6,659 cases amounting to Rs. 276 crores, compared to 3,596 frauds amounting to Rs. 155 crores in FY22. While the overall value of reported frauds by Indian banks has decreased, using cards and internet-based payment methods in digital scams has significantly risen.

Digital Quality Engineering: The QualityKiosk Approach

In this era of information and digitalization, business objectives and markets are centered around customers. The digital economy has empowered customers with a bottomless pit of information to pick a product that gives them an amazing experience. This shift has inadvertently made quality one of the business tenets. From being considered an afterthought, quality assurance today is an indispensable trait to succeed in this post-consumerization world.

Challenges Plaguing the eCommerce Industry and How QA Processes Can Help Overcome Them

Online shopping has witnessed tremendous growth over the last decade, and the previous two years of the pandemic have worked as a catalyst for this digitalization phenomenon. Digitalization will continue to play a critical role as the global business ecosystem navigates through this new normal, surging eCommerce investments. In India alone, the eCommerce market is expected to grow to $74.8bn this year, as per GlobalData’s research. With millions of users accessing applications across different channels, website quality and customer experience are placed at the center of an organization’s success. An effective eCommerce Testing approach can achieve it.

How Automation Is Shaping the Future of the US Banking Industry

Increased financial activity is a byproduct of rapid globalization we saw in past few decades. This led to sharp rise in data volumes and transactions, which are difficult to process and integrate using legacy systems. Hence, the demand for automation solutions has also been on rise in the banking industry. Right automation strategy enables banks to realign resources and help them focus on high-value customer-facing and strategic processes.