Banking & Insurance
Eliminate outages, enhance scalability, and embed NFR-led compliance to restore customer trust and satisfy regulators.
One of the leading global banks, valued at over USD 170 billion and serving 120 million+ customers, undertook a critical digital transformation to strengthen service reliability. Frequent outages and scalability limits were undermining customer trust and inviting regulatory scrutiny. To sustain its leadership, the bank launched an NFR-led initiative to build a resilient, compliant, and disruption-free ecosystem that could scale with rising digital demand.
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Mapped NFR goals across compliance, integration, and reliability with a shift-left approach embedded into every sprint.
Created production-like environments with smart virtualization to validate real-world traffic and extreme concurrency.
Improved resiliency from 75% to 95%+ using Watermelon and controlled failure injections, while accelerating testing by 40% with COMPAS.
Integrated Dynatrace APM & RUM for Day-1 observability, proactive detection, and live readiness validation.
Automated BVTs detected 52 critical defects early while ensuring audit-ready compliance through continuous lifecycle checkpoints.
Improved from 75% to 95%+ resiliency through chaos testing, defect fixes, and configuration tuning.
Post-implementation, no critical functional or NFR defects were reported in live environments.
Automated BVTs identified 52 reliability-impacting defects before integration, accelerating release readiness.
Reduced migration time from 24+ hours to just 4 hours, enabling faster and more reliable cutovers.
Optimized capacity planning and auto-scaling efficiencies cut infrastructure spend by
30–40%, improving program ROI.
Consistent, disruption-free digital experiences restored confidence across the bank’s 120M+ customer base.
Audit-ready governance and demonstrable system stability reduced regulatory scrutiny and streamlined compliance sign-offs.
Enabled zero-variance adherence to a bi-weekly release model, ensuring predictable, risk-free rollouts.
We can embed resiliency, scalability, and compliance into your digital ecosystem from Day 1.
Schedule a complimentary consultation with our experts or request a demo of COMPAS today.
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